Refund policy
At Nisha Fragrances, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help with a simple and transparent return and refund process.
Eligibility for Refunds
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Customers must provide a valid reason for requesting a refund (e.g., incorrect product received, damaged item, etc.).
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Refund requests must be made within 7 days of receiving your order.
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Products must be returned in their original condition and packaging to qualify for a refund.
How to Request a Refund
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Contact our support team at +92 330 8881586 with your order number and reason for the refund.
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Once your request is reviewed and approved, you will be instructed to ship the product back to us.
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Please note that return shipping costs are the responsibility of the customer.
Refund Process
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After receiving and inspecting the returned product, our team will notify you of the status of your refund.
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If approved, your refund will be processed within 7 business days to your original payment method.
Thank you for choosing Nisha Fragrances — we value your trust and look forward to serving you again.